About InSite

Built by people who keep their word.

Since 2003, InSite has earned trust in the field by doing demanding work safely, solving problems together, and following through on every commitment.

Who we are

Field expertise with shared accountability.

InSite brings experienced professionals together to build, upgrade, and maintain the infrastructure people depend on. Our teams coordinate closely from mobilization through closeout, helping clients move complex work forward with confidence.

We take pride in the quality of our work and in creating a place where skilled people can learn, take on greater responsibility, and build meaningful careers.

What guides us

One standard guides everything we do.

Safety

People come first. We train thoroughly, plan carefully, use the right equipment, and empower every teammate to speak up.

Quality

Reliable networks begin with reliable work. We check the details, solve issues early, and aim to get it right the first time.

Teamwork

Clients, partners, and field crews succeed together. Clear communication and shared ownership keep every project moving.

Our history

Growing with the networks we serve.

What began as a Southern California field operation has grown into a connected regional team serving the evolving infrastructure needs of the Western United States.

01 2003

InSite Telecom is founded

InSite begins serving Southern California with a commitment to safe, honest, and capable field service.

02 2010

NorCal operations launch

A strong Northern California operation takes shape around experienced local teams.

03 2019

Desert Southwest expansion

The business expands specialized wireless support across Arizona, New Mexico, and Nevada.

04 2021

A new chapter of growth

Ranch Creek Partners invests in InSite with the vision to create the leading provider of communications infrastructure in the West.

05 2023

Fiber and data center leaders

InSite’s expertise puts us at the forefront of deploying fiber and civil infrastructure to power the data-driven economy.

06 Today

Built for what comes next

One connected team supports wireless, fiber, data center, civil, and private network infrastructure across the West.

Leadership

Leadership that moves us forward.

InSite’s leaders pair business expertise with respect for the people behind the work, supporting teams, serving clients, and building for the future.

Portrait of Jac Charles

Chief Executive Officer

Jac Charles

Jac joined InSite in 2021 as CFO and became CEO in 2025. His experience in finance, operations, and growth strategy helps InSite expand responsibly while giving field teams the resources to deliver exceptional work.

Portrait of John Reider

President, Southern California

John Reider

John co-founded InSite in 2003 around a straightforward promise: provide reliable, honest, and technically capable wireless installation services. He continues to lead Southern California operations with that same field-first mindset.

Portrait of Karen Delfs

Director of Human Resources

Karen Delfs

Karen has helped shape InSite’s workplace culture since 2013. She leads the people strategies, professional development, and support systems that help employees grow and the company succeed.

Portrait of Jason Pitsley

Executive Vice President

Jason Pitsley

Jason has led InSite’s electrical operations since 2022. Relentlessly focused on quality and consistency, Jason has deployed civil, electrical and fiber infrastructure across the western US. He brings a field-first mindset to project execution, ensuring teams have the support and resources to deliver reliable results.

Portrait of Jared Slattery

Director of Safety

Jared Slattery

Jared has led InSite’s safety program since 2024. With a focus on protecting employees, maintaining high standards, and ensuring safe, consistent execution across the company’s operations, Jared works to build a safety-first culture that supports our field teams and the quality of their work.

Select a leader to read more.