About Us

Our company is built on Safety, Quality, and Teamwork.

InSite Telecom takes pride in delivering industry leading technical expertise and outstanding service, while operating with the highest standards for safety and quality. Teamwork is the key to achieving these high standards, with our professionals collaborating to execute jobs efficiently, learn new skills, and ensure work is performed safely and correctly the first time. We take pride in helping our teammates grow the skills, take on greater responsibilities and push their career to the next level.

Our History

InSite was founded in 2003 by company president, John Reider, with a mission to deliver safe, honest, and competent services to the telecom industry. Along with his co-founder he set out to hire, develop, and retain the best technical professionals in the industry, which in-turn allowed the company to build a reputation for quality and timely service. Over the next two decades the company was able to partner with the industry’s leading carriers, tower operators, turf vendors, and utilities to build better networks that met the evolving needs of the digital ecosystem.

In 2021, InSite partnered with Ranch Creek Partners and True West Capital Partners to expand operations and invest in further growth with a mission to grow the company into the market leader for telecom services in the Western United States. InSite also expanded into the Northern California market in 2021 and acquired Nautical Communications, led by industry veteran Blake Miracle, to expand into the Arizona and Desert Southwest market. In 2023 the company acquired Walker Cellular to solidify its leadership in the Northern California market. Looking ahead InSite expects to continue to expand throughout the Western United States by developing and deploying its own team of experts and by partnering with industry leading contractors throughout the region.

2003

InSite Telecom founded serving greater Los Angeles

2010

Walker Cellular founded to serve the Northern California market

2019

Nautical Communications founded, serving AZ and greater Phoenix

March 2021

Ranch Creek Partners Invests in InSite

September 2021

InSite opens operations in the San Francisco market

December 2021

InSite acquires Nautical Communications

May 2023

InSite acquires Walker Cellular

Our Culture

We pride ourselves in adhering to three core principles in every facet of our company from entry level installers to the CEO.

Safety Culture

Employees are our most important resource and ensuring a safe workplace is our highest priority. We strive to achieve a zero-incident workplace by ensuring employees are thoroughly trained, certified, and equipped with the most modern and appropriate PPE. Our staff operate in teams that check each other, and every employee is empowered to approach each task and all jobs with a safety-first mentality.

Unmatched Quality

Reliability is the cornerstone of modern wireless networks and our employees must be just as reliable to their clients and their teammates. We deliver on our commitments, double check our work, and search for opportunities to fix problems ahead of time.

Partnership

Offer our clients the best possible prices for our services. Contain our costs. Create value in everything that we do. Treating our clients and teammates as partners is the best way to avoid mistakes and create new opportunities.

Our Management Team

Jac Charles – CEO

Jac joined InSite in 2021 as CFO before becoming CEO in 2025. He previously served as the CFO of OneCor Services, a Ranch Creek portfolio company, where he helped shepherd the company’s expansion into numerous new product and geographic markets, oversaw the business’s transition from QuickBooks to an enterprise ERP and managed the firm’s ongoing access to capital.

From 2014 until 2017, Jac held a variety of Senior Finance roles at RockPile Energy Services and played a critical role in executing the company’s sale to White Deer Energy in 2016 and subsequent sale to Keane Group in 2017. Jac began his career at Goldman Sachs in the equity research division covering the IT Services sector.

He earned a BA in economics as well as a BS in business administration from the University of Colorado at Boulder.

John Reider – President – Southern California

John serves as InSite’s President, with responsibilities for Southern California operations. In 2003 he co-founded InSite under the principle of providing reliable, honest, and competent wireless installation services. While leading the company alongside his co-founder for nearly 20 years, John oversaw the growth of the company from a single crew to a team of over 30 operating throughout Southern California. He previously held operational and engineering roles at Alcoa Wireless Network Services (formerly Mericom Corporation), Lucent Technologies, COX Communications/Sprint PCS and Verizon Wireless (Air Touch Communications).

John holds a BS in electrical engineering from California State University, Long Beach.

Blake Miracle – Vice President – Arizona & Desert Southwest

Blake has been providing turnkey services and support to an array of carriers and OEM customers across the United States during his fifteen year career in telecommunications. At Nautical, Blake has helped to build an elite team of professional service technicians, all of whom have directly contributed to Nautical’s profitability and impressive growth over the past three years. Blake and his team have been innovator’s in creating network solutions in the most challenging of markets, most notably the Grand Canyon where they engineered and implemented the wireless network that is currently servicing the Tusayan community and all major carriers. Blake’s skillset and understanding of the technological advancements within telecommunications makes him a vital asset to the future of Insite.

Karen Delfs – HR Director

Karen serves as InSite’s Director of Human Resources and joined the company in 2013. Karen has a proven track record of building strong workplace cultures, driving talent development, and aligning people strategies with business objectives. Karen is dedicated to creating an environment at InSite where employees thrive and the company succeeds. Prior to joining InSite Karen held a variety of leadership roles within the human resources consulting, professional staffing, and insurance industries.